How to apply for a UK visa 

Where can I get information?

UK Border Agency and the British Embassy in San Jose work in partnership with a commercial organisation, Worldbridge Service: www.infovisaservices.com .  

You can find out whether you need a visa and how to apply through www.infovisaservices.com .  Worldbridge Service also provides information through an e-mail and telephone enquiry service, the number is +1 212 796 5773 and costs US$12. All the information provided is supplied and approved by UKvisas.

Do I have to pay?

There is a charge for using the phone service, but information from the website and by email is free of charge.

Where can I get advice?

Worldbridge Service and its staff cannot give you advice on how to complete your application, or what type of visa you should apply for.   If you need help with your application or advice about the UK's immigration rules and requirements, you should seek advice from a qualified immigration adviser. In the UK these are immigration advisers regulated by the Office of the Immigration Services Commissioner  or legally qualified professionals regulated by designated professional bodies.  Their websites are:

• Law Society of England and Wales
• Law Society of Scotland
• Law Society of Northern Ireland
• Institute of Legal Executives

How do I submit my application?

You should submit your application through our online application service  at the Visa Section of the British Consulate in New York.

Who decides whether I will get a visa?

UKvisas staff will process and decide your visa application. Worldbridge Service and its staff play no part in the outcome of your visa application.They cannot influence it in any way.  If any member of staff employed by Worldbridge Service say they can influence your application, you should tell the British Consulate in New York immediately.

Service standards - complaints and compliments

UKvisas aims to offer a fair and professional service to all our customers.  We welcome feedback it helps us to see where we need to improve

If you have any comments, or are concerned about the standard of service you received, please let us know. We investigate all complaints fully and will send you a reply within 20 working days.

If you wish to complain about the service you received from UKvisas, please address your complaint to the Entry Clearance Manager at British Consulate in New York, or send an email to Visa_ComplaintsNY@fco.gov.uk